Wright Windows Ltd (‘we’, ‘us’, or ‘our’) is committed to protecting your privacy and handling your personal data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.wrightwindows.ie), request a quote, purchase our products, or engage with our services.
We are a data controller as defined under the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018. We take our legal obligations seriously and are committed to ensuring that your personal data is processed lawfully, fairly, and transparently.
Wright Windows Ltd is an Irish manufacturer and installer of windows and doors, operating since 1969. Our registered place of business is located in Milltownpass, Co. Westmeath, Ireland.
Registered Name: Wright Windows Ltd
Address: Milltownpass, Co. Westmeath, Ireland
Website: www.wrightwindows.ie
Email: [email protected]
Opening Hours: Monday to Friday, 9am – 5pm
Depending on how you interact with us, we may collect the following categories of personal data:
When you visit our website, we may automatically collect:
This information is collected through cookies and similar technologies. Please see our Cookie Policy section below for more information.
We use your personal data for the following purposes, each supported by a lawful legal basis under GDPR:
Responding to enquiries and providing quotes – Legal basis: Pre-contractual steps / Legitimate interests
Processing orders and managing installations – Legal basis: Performance of a contract
Conducting site surveys and follow-up visits – Legal basis: Performance of a contract / Legitimate interests
Sending warranty documentation and after-sales support – Legal basis: Contractual obligation / Legitimate interests
Sending marketing communications (where consented) – Legal basis: Consent
Improving our website and services – Legal basis: Legitimate interests
Complying with legal and regulatory obligations – Legal basis: Legal obligation
We will not use your personal data for purposes incompatible with those described in this policy without first informing you.
We may send you marketing emails, newsletters, or promotional information about our products and services if you have given us your consent to do so, or if you are an existing customer and we are promoting similar products or services (subject to your right to opt out at any time).
You can withdraw your consent or opt out of marketing communications at any time by:
Opting out of marketing will not affect the processing of your personal data for other purposes, such as managing an existing order or warranty claim.
We do not sell, rent, or trade your personal data. We may share your information with trusted third parties in the following circumstances:
We work with carefully selected third parties who assist us in operating our business, including:
All such parties are required to handle your data securely and only for the purposes we specify. They are not permitted to use your data for their own purposes.
We may disclose your personal data if required to do so by law, or in response to a valid request from a public authority (e.g., a court or regulatory body). We may also disclose data where necessary to protect the rights, property, or safety of Wright Windows, our customers, or others.
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are as follows:
When data is no longer required, we will securely delete or anonymise it.
As a data subject, you have the following rights under the GDPR and Irish data protection law:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure: You can ask us to delete your personal data where there is no overriding reason for us to continue processing it.
Right to Restrict Processing: You can ask us to pause the processing of your data in certain circumstances.
Right to Data Portability: You can request that we provide your data in a structured, machine-readable format.
Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making: We do not use automated decision-making or profiling that produces significant legal effects.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If we need more time or are unable to fulfil your request, we will inform you accordingly.
Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files placed on your device when you visit a website.
Strictly Necessary Cookies: Required for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how users navigate our website (e.g., Google Analytics). These are only set with your consent.
Preference Cookies: Remember your settings and preferences to improve your experience.
When you first visit our website, you will be presented with a cookie consent notice. You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie preference tool.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the ‘Last updated’ date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have concerns about how we handle your personal data and are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority for data protection matters.
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: www.dataprotection.ie
Phone: +353 (0)1 765 0100
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Wright Windows Ltd
Milltownpass, Co. Westmeath, Ireland
Email: [email protected]
Website: www.wrightwindows.ie
Opening Hours: Monday to Friday, 9am – 5pm