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Privacy Policy

Last updated: May 2026

This policy explains how Wright Windows (“we”, “us”) collects, uses and protects personal data you provide when you use this website or request a quote. We comply with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

Who we are

Wright Windows is a window and door manufacturer based at Milltownpass, Co. Westmeath, N91 VF85, Ireland. You can contact us by phone on +353 44 922 4600 or by email at [email protected].

What we collect

We only collect personal data that you actively provide when you contact us or fill out a quote-request form. That typically includes:

  • Your name
  • Your email address
  • Your phone number
  • Your address or project location
  • A description of your project (the windows or doors you’re interested in, any photos you upload, and any other details you share)

We do not collect financial information, payment details, or sensitive personal data through this website.

How we use your data

  • To respond to your enquiry and prepare a quotation
  • To arrange site visits and consultations
  • To process any subsequent order if you choose to proceed
  • To provide after-sales service, warranty support and maintenance
  • To send occasional updates about new products or company news — only if you’ve opted in

Legal basis

We process your data on the basis of your consent (when you submit a form or contact us), the performance of a contract (when you become a customer), and our legitimate interests in running our business and serving customers well.

Third parties we share data with

We use a small number of trusted third-party services to operate this website and serve customers. Each is described below.

HighLevel / Lead Connector (quote form)

Our quote-request form on this site is hosted by HighLevel (also known as Lead Connector). When you submit the form, your data is transmitted to HighLevel’s servers and forwarded to our team. See HighLevel’s privacy policy.

Trustindex (Google Reviews widget)

Our reviews widget is provided by Trustindex, which displays our Google Business Profile reviews. Trustindex loads scripts from its own servers when you view a page with the widget. See Trustindex’s privacy policy.

Google Fonts

This website uses Google Fonts to render typography. When you visit a page, your browser may make a request to Google’s font servers. See Google’s privacy policy.

Google Maps (showroom page)

Our showroom page embeds a Google Maps view of our location. Google may set cookies and log usage when the map loads. See Google’s privacy policy.

Cookies

This website uses a small number of cookies for essential functionality (e.g. cookie-consent state, form sessions) and analytics (page-view tracking). When you first visit, you’ll see a cookie banner letting you accept all, accept essential only, or manage individual categories. You can change your preferences at any time.

The third-party services above (Trustindex, Google Maps, Lead Connector) may set their own cookies when their widgets load — these are only loaded if you’ve consented.

How long we keep your data

  • Quote enquiries that don’t convert: we retain for 18 months in case you come back to us, then delete.
  • Customer records: we retain for 7 years to fulfil warranty, accounting and tax obligations.
  • Marketing opt-ins: until you unsubscribe (every email we send has a one-click unsubscribe).

Your rights

Under GDPR, you have the right to:

  • Request a copy of the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Request deletion of your data (subject to legal retention obligations)
  • Object to or restrict our processing of your data
  • Withdraw consent for marketing at any time
  • Lodge a complaint with the Data Protection Commission of Ireland (dataprotection.ie)

To exercise any of these rights, email [email protected] or write to us at the address above.

Data security

We take reasonable technical and organisational steps to protect your personal data, including secure (HTTPS) form transmission, access controls on our internal systems, and limiting access to staff who need it to do their job. No system is 100% secure, but we treat your data with the same care we’d want for our own.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent change.

Contact us

Questions about this policy or how we handle your data? Email [email protected] or ring +353 44 922 4600.

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